News

Digital solutions in the legal profession

Karnov's industry report “The Lawyer of the Future” from 2021 provides an insight into the legal industry, where mental well-being in particular, the impact of the COVID-19 pandemic, new digital solutions and new corporate structures take up a lot of space.

At Proceedy we are very concerned with the lawyer's workflow and we are particularly impressed in the digital development in the legal industry that has been kick started during the pandemic.

 

"I think the most important thing for change is the connection between the need for quality and efficient legal services and then lawyers' great desire for a good work-life balance. Digital solutions that could eliminate the "brainless" work would be worth their weight in gold. Especially since the "brainless" work often requires adaptation and precision checks. Here, digital solutions can help reduce errors and ensure efficiency.”  

The lawyer's work consists of in legal work but a part of it also includes more trivial tasks. Mindless work can be understood as the time it takes to wait for the slow printer, which, by the way, again lacks ink. The several hundreds or thousands of pages of documents which must be organised, highlighted reprinted and handed over to the colleague who must do the same. After this the documents must be stored in one of the many ring binders. A timeline of the course of a case is made by hand, where a new piece of information appears in the middle of the course of the case, which it does after the case's many incidents have already been added - now you have to start over. These are just some of the tasks that digitization can optimize for the lawyer.

In our investigation of the legal profession we have been in contact with several lawyers who point out the problems in some of the work, which for some can be experienced as a waste of time. Some express that they do not feel that they can not do otherwise than invoicing for what may appear to the client as unnecessary hours that they spend on these tasks. In addition we have been in contact with several law students, who are often the ones who are assigned to print, scan and make the first rough sorting of a case. In this connection, we have conducted an interview with Johanne, who is a law student in her 4th semester at Aarhus University and is a student assistant at a law firm. 

Johanne also has experience with some of the so-called brainless work that we describe above. Before her work as a student assistant, she worked full-time as a piccoline in a law office. She spent approximately 40% of her full-time job on "mindless work" - and here taking into account that they were three piccolines employed. In addition, she also had her hands in archive files that filled several moving boxes, and where the system was carefully written down by hand. Johanne is very aware that lawyers are very conservative and as a result there are many things that happen analogously.

But why are lawyers so conservative and not digital? Johanne experiences the following:

"I think there are many things. For example in relation to case processing that could be digitalised, but where it is currently easier to do it analogue, because it is the only thing you know about, and as it is often time-consuming to familiarize yourself with new IT systems.”

 

We experience this as a general trend - "the only thing you know about" and "time-consuming to familiarize yourself with new IT systems". We have heard the same statements from lawyers we have spoken to in connection with our investigation. At the same time, we also hear a clear desire to get rid of some of the conservative working procedures and achieve a more digitized everyday life in the legal profession. 

New IT systems can seem intimidating to many, but it is also important to remember that not all IT systems are necessarily as comprehensive as you might imagine. 

Change requires getting used to it – these must be the key words in relation to how the lawyer's workflows are to be digitized and thus improved and optimised. Digital solutions can replace and optimize work tasks and work processes for the lawyer, so that precious time can be used for the important in-depth work with the case.

Read the report here: “Future Lawyer 2021” 

Read our article: “Verdensmeste hjælper med at udvikle software”

 

 

Find us here

Socials

Curious about the law business of the future?